To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
David M. , 06/08/2021
I rarely write online reviews but I had to stop and let consumers know this shop goes above and beyond your expectations. I moved out of state during covid 19 and had a huge problem with car emissions in the other state I moved to. Mo took on my problem as HIS problem and made calls to the state authorities to get me the information needed to get the emissions documents extended in the place Moved. It saved me having to go to Florida (where my daughter is using the car for college) and drive it back to the northeast simply for an emissions test. thank you for all your help Mo